Legion Dog and Cat Supply 30-Day Return Policy
For in-store returns, bring the item and proof of purchase to our Clarksville store.
For shipped returns, contact us before mailing the item so our team can confirm eligibility and provide return instructions.
Approved shipped returns must be sent within 30 days of purchase and arrive unused, in original condition, and in the original packaging.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Original shipping charges are non-refundable.
Mail approved returns to: Legion Dog & Cat Supply, 3900 Hollingwood Blvd, Suite F-H, Clarksville, TN 37040.
Return Policy Guidelines
1. Eligibility for Returns
- Items must be returned within 30 days of purchase.
- The item must be in its original condition, unused, and in its original packaging.
- Proof of purchase, such as a receipt, is required for all returns or exchanges.
2. Non-Returnable Items
- Perishable items (e.g., food, treats) that have been opened.
- Used grooming tools or hygiene-related products.
- Customized or personalized items.
- Items marked as final sale.
3. Refunds
- Refunds will be issued to the original payment method used for the purchase.
- If the item was a gift, a store credit or exchange can be offered.
4. Exchanges
- We are happy to exchange eligible items for the same product or a different product of equal value.
5. Damaged or Defective Items
- If your item is damaged or defective upon receipt, please contact us immediately. We will replace the item or issue a refund at no additional cost.
6. How to Process a Return or Exchange
- Visit our store with the item and proof of purchase.
- Our team will assist you with the return or exchange process.
Contact Information
For any questions or concerns about returns, please call us at 931-801-2935 or email us at operations@legiondogandcatsupply.com.
Thank you for choosing Legion Dog and Cat Supply!