Shipping Policy

Thank you for visiting and shopping with Legion Dog and Cat Supply. Following are the terms and conditions that constitute our shipping policy.

Shipment processing time

All orders made before 6pm CST are processed within 1-2 business days. Orders are not shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment or your order we will contact you via email or telephone.

Shipping rates & delivery estimates

All shipping is free at Legion Dog and Cat Supply.

Estimated delivery is 2-5 business days with USPS. If you wish to expedite shipping please contact us through our website.

Delivery delays can occur

Shipment confirmation & order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24hrs.

Damages

Legion Dog and Cat Supply is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Returns Policy

We strive to deliver you the best in quality and value, if for any reason you are not satisfied with your order we are happy to take back the product and issue you a full refund of your purchase.

  1. Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer will not be eligible for refund.
  2. Request your Return Authorization Number by emailing [email protected] with a detailed reason for return and pictures of the product that supports your reason for return. Upon approval you will receive the RA# and instructions for returning the product.
  3. Legion Dog and Cat Supply will email you the return label and instructions for returning the product.
  4. Upon the receipt of your return, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.

Our Return Policy provides more detailed information about options and procedures for returning your order.